Returns & Refunds
If you are not happy with your order, you can return it unopened and unused for a full refund or exchange within 60 days of purchase. If you're not satisfied with your product after trying it, we'll happily provide a store credit. Please email us at care@sunshinesaving.com with your order number, and the products you’d like to return and we’ll take care of the rest, or call +44 161 818 2285
Manufacturer Defectives*
We’re sorry you received a product that wasn’t working or didn’t arrive as advertised. In the event this happens, please email us within 60 days at care@sunshinesaving.com and include your order #, a photo or video of the defect or misrepresented product, and a description and we’ll take care of the rest. Email us at care@sunshinesaving.com or call +44 161 818 2285
I received the wrong item or one of my products were missing
That's on us and we apologize. Please call us at +44 161 818 2285 or send an email to care@sunshinesaving.com within 48 hours and include your order # and a photo of the wrong product and we'll take care of the rest. If your item was out of stock, we’ll either issue a refund or send you the item as soon as it's available.
If your item was out of stock, we will either issue you a refund or send you the item as soon as it's available.